Terms and conditions of use

AVAILABILITY

The sunglasses on the site are immediately available and will be dispatched within one business day of receipt of payment.

You can order the following from the brands on our site:

MEN' SUNGLASSES

WOMEN' SUNGLASSES

KIDS’ SUNGLASSES

Other models not advertised on our site are also available with discount. In this case, if the model is available in-store it will be dispatched within three business days. Models that are not in stock may require up to 15 business days for dispatch.

RIGHT OF WITHDRAWAL

According to Legislative Decree 6 Sept., 2005 No. 206, art. 52 of the Consumer Code, customers of SunOnLens may withdraw from the contract within 14 business days from receipt of goods.

This right applies to buyers who are physical persons and envisages refund of the purchase price of the goods minus any shipping costs incurred by the seller. 


How to exercise this right:
Notification must be received within 14 business days by registered letter with acknowledgment of receipt to SunOnLens, Corso della Repubblica, 124 / A, 47121 Forlì (FC)

or

within the same deadline, by telegram or e-mail to info@sunonlens.com, provided confirmation is sent within the next 48 hours by registered letter with return receipt. 

 
The method of refund is the same as the payment method used by the buyer at the time of purchase, unless another alternative is specified in the communication sent by registered post. This letter must also contain the codes of the goods you intend to return. 


It is the responsibility of the customer to ensure the goods reach SunOnLens in their original, complete state at the address we provide during the withdrawal process.

The right of withdrawal will not apply if the product is not returned intact, i.e. not in the condition in which it was received by the customer. After verifying that the item is complete and intact, that there are no scratches on the lens or any other sign that may suggest that the eyewear has been worn, SunOnLens will refund the cost within 14 business days minus any shipping costs incurred by us, which shall be borne by the buyer. 


We recommend that you use a courier service that provides a tracking number to track your shipment.